My name is Alex and, although I didn’t know Crystal personally, please accept my condolences on the loss of your dear loved one. The Bible can offer great comfort in these difficult times. John 5:28,29 gives hope to many who have lost loved ones in death. I hope these words can do the same for you. If you would like to learn more about this beautiful hope for the future, please visit jw.org. I am so sorry for your loss.